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Maintenance & AMC
SLA-backed maintenance that keeps your assets earning.
Preventive and corrective maintenance with defined SLAs — annual contracts that keep industrial and institutional assets reliable.
Everything we build, we can maintain — and much that others built, too. Our AMC practice combines scheduled preventive maintenance with rapid corrective response, so breakdowns get shorter and rarer over the life of the contract.
Each contract starts with an asset baseline and a maintenance calendar. You get defined SLAs, a named supervisor, service reports after every visit, and a spares philosophy agreed up front — no surprise invoices, no mystery downtime.
What we deliver
- Annual Maintenance Contracts — preventive schedules with defined response and resolution SLAs.
- Breakdown Response — corrective maintenance with priority mobilisation for contract clients.
- Asset Baseline & Records — condition assessment, asset register, and history cards maintained.
- Spares & Consumables Management — agreed spares philosophy with genuine/equivalent options.
- Shutdown Support — planned shutdown maintenance executed inside your window.
- Service Reporting — visit reports, pending-point tracking, and periodic contract reviews.
How we work
- Asset Audit & Baseline — We survey the assets under contract, record condition, and build the register the AMC will run on.
- Calendar & SLA Agreement — Preventive calendar, response/resolution SLAs, and spares philosophy agreed and signed.
- Scheduled + Corrective Service — Preventive visits on calendar; breakdown calls answered on SLA with root-cause noted.
- Review & Renewal — Periodic reviews of downtime, pending points, and asset health inform the renewal scope.
Outcomes
- Predictable Uptime — Preventive discipline that catches failures before they stop you.
- One Number to Call — A named supervisor and an SLA — not a new negotiation every breakdown.
- Falling Failure Rate — Root-cause habits mean the same fault should not return quarter after quarter.
- Budget Certainty — Contracted pricing and an agreed spares approach — finance can plan.
Standards & compliance
- Defined Response SLAs
- OEM-Aligned Procedures
- Safety Work Permits
- Service Report Trail
- Periodic Contract Review
Frequently asked questions
What assets do you cover under AMC?
Industrial plant and equipment we or others have installed, building services, and the systems we deliver under our sustainability practice — solar plants, rainwater systems, and treatment units.
What are typical SLAs?
SLAs are set per contract based on asset criticality — typically same-day or next-day response for breakdowns, with resolution targets agreed by fault class.
Can AMC start on assets you did not install?
Yes. We begin with an asset audit and baseline; the first quarter usually clears the backlog of deferred maintenance before steady-state begins.
Related services
Discuss your requirement: get a quote, call +91 89270 70972 or email info@navgrow.org.